Tuesday 17th September – 12.20 Ger Boyle Head of Technical Service and Customer Care with Volkswagen Group Ireland ‘The Automotive Industry – My Career’
Ger manages our team of technical support engineers here in Volkswagen Group Ireland – The technical support team help the dealer network (148 garages in total) with particularly difficult diagnostic issues over the phone and through email support etc. They also liaise with the factories and report back on issues that the dealers are seeing on the ground with different products.